Tesla Wall Connector Not Connecting to Wifi [Solved]

Are you using Gen 3 Tesla charger? And you facing issues connecting Tesla wall charger to wifi?

Whether you cannot connect Tesla wall charger to wifi with Mobile or to your home network wifi for the internet.

I understand how this small thing could be tiring and strenuous.

But don’t worry!

I will guide you through all the small problems related to how to connect Tesla wall connector to wifi and will let you know the proper steps to follow while commissioning Tesla wall charger.

We will see Two ways to connect Tesla wall connector to wifi, with covering Tesla wall connector commissioning troubleshooting.

One is by accessing and browsing Tesla wall connector ip address i.e. by accessing Tesla connector’s web interface.

Another way is to add Tesla wall connector to Tesla app, i.e. by accessing Tesla’s phone application.

By the end of this article, you will understand everything about Tesla wall connector wifi connection troubleshooting.

And just by yourself, you will be able to solve any kind of issues involved if your Tesla wall connector won’t connect to wifi.

Let’s first see the common issues Tesla wall connector users face while connecting to wifi, just as an overview of what problems are involved in the issue.

Following this, I will show you the proper process to connect Tesla wall connector to wifi.

Then I will tell you the detailed guidelines and exact issues you can face while connecting Tesla wall connector to wifi at each step and how you can solve them.

Common Issues if Tesla Wall Charger not Connecting to Wifi

There are many reasons why Tesla charger not connecting to wifi.

• Some issues are inherent to the wall charger or with circuits, which you can know by the different colors of the Wall connector LED light indicators.

• Some other issues are related to wifi settings of devices like wall connector itself, mobile wifi, and home network wifi.

• There also could be issues with how you do Tesla wall connector commissioning process to set up Tesla wall charger internet connection.

We will look at all those things in detail here.

So be with me. One by one I will explain to you how to connect Tesla wall charger to wifi and point out where the issue can be.

First of all, let me just briefly clarify the basics of why it is required to connect Tesla wall charger to wifi. It will help to point out the underlying issue.

Why Connect Tesla Wall Charger To Wifi

There are two steps with two reasons each to connect Tesla wall charger to wifi. Both Steps are mandatory to access the FULL functionality of Tesla wall connector.

Tesla Wall Charger Wifi Connecting to Phone

One is you connect a Tesla wall charger to the phone through a Wi-Fi connection.

It is used to control your Tesla vehicle’s charging functions remotely from your phone. 

Tesla Wall Charger Wifi Connecting To The Internet

Then you connect your home network internet to Tesla wall connector wifi.

This is used for an internet connection enabled for the Tesla wall connector.

Through an internet connection, Tesla wall charger will remain connected to the Tesla ecosystem.

Access the Full Functions of Tesla Wall Connector

Once Tesla wall connector is connected to the phone’s Wi-Fi and home network, this will become an amazing piece of technology.

You can perform many things and manage your Tesla wall connector smartly as explained below.

You can see any alerts regarding the wall connector from your phone.

You can change the output current of wall connector as per your requirement of charging.

With an active internet connection, Tesla wall charger will receive all software and firmware updates. This will upgrade the features of wall connector or can nullify glitches depending on kind of firmware update.

You can also manage access controls if you don’t want anyone to use your Tesla wall connector without your notice. You can restrict with vehicle type or allow only specific vehicle to use your Tesla wall connector with a vehicle VIN.

Plus, you can manage power-sharing load management settings as well. If you have multiple wall connectors installed over the same circuit.

You can also see usage stats and perform any diagnosis as well if any issues. We will look at this as one of the solutions later here for this Wi-Fi connection issue.

So now if you have an idea as to why does Tesla wall charger have wifi.

Then we can see why Tesla wall connector wifi not working.

Ultimately, you will know how to fix Tesla wall connector wifi issues and no internet connection.

So first, we will see how to connect Tesla wall connector to wifi and later will detect the issues concerning each step.

(Note: Here I have first covered steps to connect Tesla wall connector to wifi from the IP address web interface followed by troubleshooting steps for this method. And then in a later section, I covered the detailed method to connect Tesla wall connector to wifi from the Tesla app.)

How To Connect Tesla Wall Charger To Wifi

In simple steps below are the steps you have to follow to commission Tesla wall charger and connect to wifi:

(Then next we will see what issues can come with each step and how to solve them.)

First is,

Connect Tesla Wall Charger Wifi To Phone Wifi

Steps,

• Enable wifi signaling in the Tesla wall connector.

How To Enable Tesla Wall Connector Wifi

• Either you can turn off the circuit breaker for 5 seconds and turn ON again if you have access to the circuit breaker OR
• If you don’t have access to the circuit breaker then you can press the charging cable handle button for 5 seconds as shown in the image below

Confirm Wi-Fi Broadcast From The Light Indicators

• Once you do it, you will see a pulsing green LED over the wall connector lightbar.
• That means the wall connector started to broadcast Wi-Fi signals. As shown in the image below.

(Note: Tesla wall connector Wi’Fi broadcast will run only for the next 15 minutes once you enable it.)

• Now, enable Wi-Fi in your phone from wifi settings and find the Tesla wall connector Wi-Fi name
• You will see a name like TeslaWallConnector_XXXXXX as shown in the image below

• Tap on the wall connector wifi name to connect
• You will be prompted to enter the password
• For the password look into the quick start guide, see 12-digit WPA2 password beside the QR code and below SSID as shown in image below

• Enter that password in the phone in the prompted place and hit ‘Join’ or ‘Connect’

(Note: Password is Case sensitive, so enter it correctly)

• Now, wait for a moment to establish the connection
• Bingo! your mobile is now successfully connected to Tesla wall charger

Then second is,

Connect Tesla Wall Charger To Home Wifi For Internet

Before we move forward please ensure that your mobile remains connected to Tesla wall charger.

Steps,

• Open Tesla wall charger IP address: http://192.168.92.1 in your phone browser OR
• Scan QR code given in QuickStart guide, it will open the same IP in browser as shown in the image below

• You will land upon a web interface showing details about your Tesla wall connector with a few options below it as shown in the image below

• Locate the Wi-Fi option next to alerts and click on it
• You will see all available Wi-Fi hotspot internet connections there as shown in image below

• Find your home network in the list and tap on it
• You will be prompted to enter the password
• Now enter the password of your home network
• Wait for a moment to complete the connection
• And Bingo! Now your Tesla wall connector is connected to your home Wifi for Internet!

So, these were simple steps to connect Tesla wall connector to wifi.

You can also watch the video below showing the process.

Now we will see how to solve the problem if you are unable to connect Tesla wall charger to wifi.

Tesla Wall Connector Not Connecting To Wifi – Solving Basic Problems

The most basic problems which can cause Tesla wall connector wifi connection issues are the issues related to power supply, some internal wall connector faults or certain ground circuit faults.

Once we ensure that you don’t have any of the above issues then we can look further if still you won’t be able to connect Tesla wall connector to wifi.

If your Tesla wall connector has any of the above problems then it will give you a notice with different colors and patterns of light indicators on the LED lightbar.

By identifying a specific pattern of light indicator, you can know what the problem is with Tesla wall connector and how you can solve it.

Here are list of LED indicators on Tesla wall connector that you should not get while doing commissioning. If you are getting it then follow the steps explained below.

1^st) Tesla Wall Charger No Light On Lightbar

What does Tesla Wall Charger No Light mean?

If there is no light coming on the light bar then it means either there is Power supply issue or charging is disabled due to some wall charger’s internal fault.

How to Solve No Light Issue on Tesla Wall Connector?

Confirm Power Supply

In No light case, you first need to confirm that the power supply is ON.

There are a few ways you can verify the power supply, like checking with a multimeter on that circuit or checking the main circuit power supply or it’s indicator lights if available. Or you can check with other appliances in your home.

If you have confirmed that the power supply is ON and still no lights on Tesla wall connector then it could be some Voltage up-down causing the issue.

Check Voltage Fluctuation

Then it is required to record the Voltage readings for L1 to L2/N, L1 to Ground and L2/N to Ground.

If voltage up-down is there then you need to figure out what is causing it. Check all electric appliance connections if any overloading causing this. It is also possible that some other factors can also cause voltage fluctuations.

So it is best to have a certified electrician to check the system properly for you.

Internal Circuit Faults

If voltage readings are proper within required limits, then it could mean some internal wiring or circuit faults in the Tesla wall charger.

In this case, you need to contact Tesla Energy customer support with the document part number and serial number.

2^nd) Tesla Wall Charger Solid Red Light on Lightbar

What does Tesla Wall Charger Solid Red Light mean?

If you see Solid Red light on lightbar, then it means some Internal wall charger issue is causing the problem.

How to Solve Solid Red Light Issue on Tesla Wall Connector?

In this case, you need to turn the circuit breaker OFF.

Wait for 5 seconds, and turn it back ON.

This can remove any hidden or unknown issue in Tesla wall charger electrical circuit.

If you still see Solid Red light then have document part number & serial number to contact Tesla Energy for customer support.

To contact Tesla customer support, Click on this link: https://www.tesla.com/support/energy/more/additional-support/contact-us

3^rd) Tesla Wall Connector Flashing Red Light One Time

What does Tesla Wall Charger Blinking Red Light One (1) Time mean?

If you see Red light flashing single time on wall connector, then it means there is an issue with Ground fault circuit interruption. 

Due to an unsafe current path, the electrical current took an unplanned path to ground.

So charging is disabled.

How to Solve One (1) Time Blinking Red Light Issue on Tesla Wall Connector?

Check All Electric Connections

In this case you need to inspect the charger handle, cable, wall connector and vehicle charging port. If all are working individually fine.

Check For Any Damage

Need to see if there is any damage or any water infiltration in the charger and overall circuit connection.

Check Ground Connection

Also, needs to be checked whether ground is not directly connected to a conductor wire in the branch circuit.

Have a certified electrician check the things for you and check whether Tesla wall connector is properly grounded.

4^th) Tesla Wall Connector Flashing Red Light Two Times

What does Tesla Wall Charger Blinking Red Light Two (2) Times mean?

If you see Red light flashing two times on wall connector, then it means that wall connector doesn’t have proper ground connection.

Due to improper connection, it detected high ground resistance.

So charging is disabled.

How to Solve Two (2) Times Blinking Red Light Issue on Tesla Wall Connector?

Check Ground Connection

In this case you again need to verify that wall connector is properly grounded.

Check All Electric Connections

All physical connections like, electric panels, wirebox terminals and junction boxes need to be checked.

Respectively certain things need to be checked, depending on whether Tesla wall connector is connected to residential power supply or transformer.

Have a certified electrician to check a proper ground connection for you.

So, these were the four kinds of light indicators you need to sort out first if you see them before you connect Tesla wall connector to wifi.

If you have solved the issue then you can follow the steps mentioned earlier here to connect Tesla wall connector to wifi.

If there is no issue with Tesla wall connector referring to light indicators in the first place then go ahead and refer to the guide I am giving in the next section here.

No issues with Tesla wall connector Lights or it has been solved

So you see that, there is no issue with the wall connector circuit or power supply or whatever the issues were, you have solved. But still Tesla wall connector is not connecting to wifi (to either Mobile or Home network), then I am covering now what issue could be causing it and how you can solve it.

There are two ways to connect Tesla wall connector to wifi as I said earlier. One is through IP address web interface and another is by Tesla app.

First I am covering detailed troubleshooting steps for the former method.

Troubleshooting To Connect Tesla Wall Connector To Wifi – Through Browsing Tesla Charger IP Address Method

Here we will see detailed issues about why Tesla wall connector won’t connect to wifi, how to solve it with troubleshooting steps.

Plus, I will show you all the small things you should take care of while connecting Tesla wall connector to wifi to avoid the issues.

So let’s start with Tesla wall connector wifi connection issues with the phone followed by the home internet network.

Why Tesla Wall Charger Won’t Connect To Wifi in Phone

So now I assume you have enabled wifi in Tesla wall connector – either by turning OFF circuit breaker for 5 sec and turning ON or by pressing charging cable handle button for 5 sec.

Troubleshooting Tesla Wall Charger To Phone Wifi Connection

To successfully connect Tesla wall connector to wifi in the phone, you need to confirm the below things are in their proper place.

Tesla Wall Connector Light Indicator and Wifi Range

• Make sure Tesla wall connector lightbar is showing a pulsating Green light
• Make sure you are standing next to Tesla wall connector – to be properly within Wi-Fi range
• Make sure your phone’s wifi is enabled
• Make sure Tesla wall connector wifi name is displaying in your phone’s wifi settings i.e. TeslaWallConnector_XXXXXX

(Note: Where XXXXXX denotes a unique identifier for your wall connector)

Tesla Wall Connector Wifi Not Available

• If you don’t see Tesla wall connector wifi name in your phone, then click on scan networks or search available networks
• If you still don’t see Tesla wall connector wifi name in your phone then, go to Step 1 to again prompt wall connector to broadcast Wi-Fi signal.

(If by any chance Tesla wall connector is not broadcasting wifi signals, then you need to contact Tesla customer support)

Connect To Correct Tesla Wall Connector Wifi Network

• Make sure you tap on the correct wifi network i.e TeslaWallConnector_XXXXXX
• Make sure you enter the wifi password properly (and hit ‘Join’ ‘Connect’ or ‘Enter ↵’)

(Note: Password is case sensitive so enter all letters exactly in the same case as it is mentioned in the QuickStart guide)

• Wait for a moment to run the connection
• If you receive an alert in your phone as “No internet available” or ‘Wi-Fi is not connected to the internet”, you still need to hit the button ‘Always connect’.

(Important Note: There you may get three options ‘Connect only this time’, ‘Always Connect’ or ‘Disconnect’. Make sure you click on ‘Always Connect’. As the phone’s wifi settings are programmed for an internet connection. So if the wifi you are connecting doesn’t provide internet it will give this notice, but here anyway we are connecting the two devices to communicate with each other and not for the internet. So avoid this error if you get it.)

• Wait for a moment and you will see ‘Connected’ below Tesla wifi network name
• Taking care of above things, you should now have wall connector Wi-Fi connected to your phone
• If still the issue persists then you can repeat the process, by turning OFF Tesla wall connector Wi-Fi, your phone’s Wi-Fi and again do the same process.

Lost Tesla Wall Connector Password?

What to do if you don’t have password for Tesla wall connector, or you misplaced QuickStart guide? Or can’t locate the password?

Don’t worry! You can reset Tesla wall connector wifi password.

If you have lost the Tesla charger wifi password then you need to log in to Tesla’s ‘Diagnose’ tools. (Click on ‘Diagnose’) to reset it.

(Note: Before you attempt to reset the password make sure you have your Tesla part number and Tesla serial number available.)

Reset Tesla Wall Charger Wifi Password

From there you can reset Tesla wall connector gen 3 wifi password.

There you tap on ‘Manage wall connector’ and select ‘Reset password’

Then Enter New password and confirm it.

(Note: Make sure the new password for Tesla wall connector you enter is secure, having a proper combination of letters, numbers and symbols. Better to make it case-sensitive.)

Once you have reset the Tesla wall connector password, now you can follow the steps to connect Tesla wall connector to wifi as explained earlier here.

Now once Tesla wall connector is connected to your phone wifi, then we can look into issues regarding connecting Tesla wall connector to the Internet.

Now, let’s look into Tesla wall charger connection issues with the Home network for internet access.

Why Tesla Wall Charger Won’t Connect to Wi-Fi Home Internet Network

Now I assume you have connected your phone wifi to Tesla wall connector wifi.

Then you need to browse the Tesla wall charger IP address as URL http://192.168.92.1 as I explained earlier here.

Now, we will look into the issues regarding Tesla wall connector no internet connection.

Troubleshooting Tesla Wall Charger Wifi Common Issues – Connecting Tesla Wall Charger To Home Wifi

To successfully connect Tesla wall connector to wifi internet, confirm the below things properly.

Is Your Phone Connected To Tesla Wall Connector Wifi?

• Make sure your phone is connected to Tesla wall connector wifi

(Note: Tesla wall connector wifi remains ON only for 15 mins. So, check once if your phone is still connected to Tesla wall connector wifi)

• If you see Tesla charger wifi is disconnected in your phone due to timeout, then again you have to follow steps to connect Tesla charger wifi to phone as explained earlier

(Note: Make sure you are using Internet Browser Like Chrome or Safari to browse Tesla wall connector IP address and not any Search app)

• Now once you browse the Tesla wall connector IP given above, then wait for a moment, it may take a few moments to load the page
• If the page is not loading or comes error such as ‘Page could not be loaded’ then still wait for a moment
• If it takes more time then you can try reloading the Tesla wall charger IP address as URL

Tesla Wall Connector IP Address Site Won’t Load

• If it is still not loading then you can try below steps,
  • Turn OFF the internet connection of your phone and try again
  • Put your phone on Airplane mode only for a few moments and try again to connect with wifi and reload the IP address url in browser
  • Else, you leave the phone in Airplane mode and explicitly turn ON the wifi and then connect to wall connector wifi and then load IP address in browser

(Note: To load the IP URL http://192.168.92.1 you don’t need active Internet connection)

(Now, once the Tesla charger ip address site is loaded, you will see a page with your Tesla wall connector information and few options below it.)

(Now, you find the option ‘Wi-Fi’ usually at second place in list of options and then tap on it and click on ‘Scan’ for available networks for Internet connection or Home network as explained in earlier section)

Common Issues and Troubleshooting If Tesla Wall Charger Won’t Connect to Home Wifi

• Make sure you are within Home network’s wifi range
• Make sure you have your Home network wifi active and displaying in available networks
• If you don’t see home network then verify below things
  • Make sure your home network has 2.4 GHz Wi-Fi and not 5.0 Or 6.0 GHz network
  • Make sure Home network has security type set to WPA2 and not WPA2/3 or WPA3
  • Make sure Mac address filtering is disabled in Home network settings
  • Make sure content filtering is also disabled in Home network settings

(If all of the above things are in proper place, you should see Home network in the available networks list)

• Make sure you are entering correct password to connect to Home network wifi

(Then hit ‘Connect’ and Wait for a moment, you should see ‘Connected’ below your Home network wifi name)

How Do You Know If Tesla Wall Connector is Connected to Wi-Fi?

• Solid Green light on wall connector indicates that it is successfully connected to wifi and internet (Or solid blue light if it is also communicating with the vehicle)

That’s’all! Now your Tesla wall connector wifi is connected to home network and internet.

Now you can control various aspects of Tesla wall connector from that IP address web page.

Now, we will see detailed guide on second method to connect Tesla wall connector to wifi i.e. using Tesla app.

Troubleshooting to Connect Tesla Wall Connector To Home Wifi – By Adding Tesla Wall Charger To Tesla App

Here we will see the issues, its troubleshooting and small things to take care while connecting Tesla wall connector to wifi by Tesla’s phone application.

So let’s start with the steps.

Connect Tesla Wall Connector To Wi-Fi from Tesla App

So, you can also connect Tesla wall connector to wifi from Tesla app.

Tesla app is used to manage various Tesla products.

Make sure you are following the below steps to connect Tesla wall connector to wifi:

Steps,

Sign in to Tesla app

• Download Tesla app

(You can download Tesla app by clicking here)

• If you don’t have a Tesla account then create a New account.
• If you already have a Tesla account then sign in to the Tesla app
• If you are already signed up then follow the next guidelines here

Add Tesla Wall Connector to App

It is a simple process to register and add Tesla wall connector to Tesla app. Just follow the below steps,

• Open your profile menu by tapping on your profile picture in the top-right corner of the Tesla app
• Now, tap on the ‘Add/Remove Products’ option
• Then tap on ‘Wall Connector’ to add Tesla wall connector to app

(Now, the Tesla charger commissioning wizard will be opened)

• Now click on ‘Get Started’
• Now click on ‘Scan QR code‘

(To add wall connector to Tesla app, you need to scan QR code from of your Tesla wall connector QuickStart guide from Tesla app)

• Now, a pop-up will open asking permission to access the camera to scan the QR code – Click ‘Ok’–
• Then it will open your phone camera
• Now scan the QR code in the QuickStart guide

What if you have lost Quickstart guide?

Now in case you don’t have access to Quickstart guide at the moment or you have lost it or thrown it, then there are two options for you to proceed further.

Option to manually enter SSID and WPA2 details

1st option is if you have recorded or noted SSID and WPA2 password then you can choose the second option ‘Manually Enter‘ in the earlier step instead of ‘Scan QR code’.

Once you click on second option, you will be prompted to enter SSID and WPA2.

Enter it and click on Next.

You will be then directed to the ‘Create Site’ screen.

Lost quickstart guide and don’t have any details?

Now, if you don’t have SSID and WPA2 details with you, then you need to choose the third option ‘I don’t have My Quickstart Guide‘

There you will be prompted to contact customer support to create a support request for this.

There you will be assisted with wall connector details by Tesla customer support.

So then later on once you have the wall connector details afterward, now you follow the step to add wall connector either by scanning QR code or SSID and WPA2 whatever details you have.

So then you will prompted for ‘Create Site’.

Create Site

• Now you will be asked to create a site.

(A site simply means a location where the Tesla wall connector is being set up)

• You need to create a new site by adding country, address line and city details and then click on ‘Next’
•  Now wait for a few moments, you will be asked to connect the Wall Connector
• Then click on the ‘Connect’ button
• Now you will see Wall connector is being added to the Tesla app

(You may see a software update wizard – depending on your current version of software- you may be asked to update Tesla wall connector firmware in order to complete the connection)

• In that case, go for the update and once the update is completed, you will be asked to connect to Home Wi-Fi
• Select your Home Wi-Fi network and tap on it

(If you don’t see your Home Wi-Fi network in the list or have trouble connecting it then refer to the section “Troubleshooting common issues to connect Tesla wall connector to home wifi” explained here earlier)

• Enter the Home Wi-Fi security password and Tap connect
• Wait for a moment and you will see Wi-Fi connection is being done
• Then you will come to the ‘Complete set up’ screen
• Wait for a moment and you will see ‘You’re all set’ with green signal
• Now Click on ‘Done’

So, that’s all! Your Tesla wall connector has a wifi internet connection now and is also connected to the Tesla app.

Now you can manage and control the Tesla wall connector from the Tesla app.

You can watch the below video showing the process of adding Tesla wall connector to Tesla app.

Till this time you should now have connected your Tesla wall connector to wifi. Either by Browsing the IP address method or by Adding Tesla wall connector to Tesla app.

Still, Facing Some Unknown issues?

But still, in case you see your problem is not listed here or you are facing some unknown issue.

Or you are facing issues like Tesla wall connector says no internet connection or Tesla wall connector wifi not working.

Then there is still a way for you to troubleshoot any problems connecting Tesla wall charger to wifi.

It is the LAST way for troubleshooting Tesla wall charger, i.e. reset the Tesla wall connector.

Reset Tesla Wall Connector

Here, you need to have access to the circuit breaker.

What we are going to do is called power recycling.

You simply turn off the circuit breaker and deactivate the power supply.

Wait for 10 seconds and turn the circuit breaker ON again.

Now you should see a blinking green light over the LED lightbar on Tesla wall connector.

(It should not be solid red or blinking red)

If you see a blinking green light, then you can follow the usual steps to connect Tesla wall connector to wifi as explained in an earlier section.

Now you should be able to connect Tesla wall connector to wifi.

Final Option for You if Nothing Worked

At this stage, if you are still facing issues in connecting Tesla wall connector to wifi, then the only option left for you now is to contact Tesla’s technical support.

To contact Tesla support you can visit tesla.com/support/contact or you can scan the QR code below to open support portal.

They will be able to better diagnose the issue and offer a solution at this stage.

Conclusion

So, I have explained to you the process of connecting Tesla wall charger to wifi and all the things to check while doing Tesla wall connector wifi setup to avoid wifi connection issues.

At each step, I explained the little things to take care of, or else it could cause the issue and you will see Tesla wall charger won’t connect to wifi and the internet.

If nothing works or you can’t locate the issue then I also told you some troubleshooting steps on what to do then.

So now I hope you have full clarity about Tesla wall connector commissioning and Tesla wall connector troubleshooting wifi connection.

Now you should be able to connect Tesla wall connector to wifi.

Feel free to let me know in the comments how this worked for you.

And yes, share this guide with fellow Tesla owners facing issues connecting Tesla wall charger to wifi.

See you in the next article.